The Croft Group™ - Policies and guidelines
The Croft Group™, is the main enterprise for it's children companies. Our passion is to bring unity to the world through hard work & learning. The Croft Group™ was founded in 2018 by Benjamin Bekken in Trondheim, Norway.
The Croft Group™ is the main owner of Croft Media, a company which focuses on filming, news and videos. Croft Sports which focuses on learning sports and news about it. Croft Music which is about the music industry and the music we produce. Croft Studios which is about graphical content and education. Croft Gaming which is about new and old gaming news, videos and content. Croft Academy which is about learning and education. Croft Journey which is about traveling and history about the world.
All of these companies are currently settled in Trondheim, Norway in Europe. All of these companies have their own policies, guidelines and terms of service, but they all must follow The Croft Groups™ main policies and guidelines no matter their own. Since this guideline and policies are the very foundation of The Croft Groups™ goals and culture.
This document and page is downloadable and readable wherever you might go in the world. This should and must be read and accepted by everyone which uses The Croft Groups™ content, may it be leaders, workers, co-workers, buyers, sellers, viewers, listeners and so on. If you use, watch, listen and more to our products, websites, applications and programs you automatically accept our terms of service - policies and guidelines. This is since we make sure that everyone which uses any of our things are enlightened about the different rules and orders we follow here and that nobody breaks them. They are very simple, understandable and easy to read and accept. If you got any questions, do not hesitate about asking us any questions that you may wonder about.
The Croft Group™ - Content of the terms
The Croft Group™ - Terms of Service
§1. Policy
The Croft Group™
Edited 1. February 2019
This document and website link is the foundation of The Croft Groups™ policies and guidelines. Here you can find everything we stand for, both beyond the organization and inside. If you are working with us or want to work with us, this is the policy and guidelines you must follow to any cost. They should and must apply to every member of our organization as well as a reminder to our audience that we follow strict policies and guidelines. That is to rely on.
This Policy (§1.) is the main policy and guideline for The Croft Group™. That means it is the policy and guideline every Croft company follows, no matter other guidelines and policies they might have. This is the main one. The Croft Group™ may revise these Terms of Use for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these Terms of Use. If anyone in or around the organization breaks this policy and guideline they will be questioned and in case of violation they will be fined/fired for their cause. We believe communication is the key to a great company, and therefore will communication always be the first solution to any problem. Both the leadership, workers and co-workers will make sure of that. You can read more about the violation of terms at rule §5.
§2. Guideline
The Croft Group™
Edited 1. February 2019
This guideline will enlighten you about different things the Croft companies stand for as well as guiding you to understanding more about the business and culture that is The Croft Group™. A guideline is roughly translated as a statement which we can determine a course of actions with. Meaning it will tell you the rules, stories and policies that apply to the organization.
This Guideline (§2.) is the main guideline for The Croft Group™. That means it is the guideline every Croft company follows, no matter other guidelines they might have. This is the main one. This guideline and policy document/page must be followed strictly at all costs, but also to use as an ethical view on things related to other human beings or work related things. Both the leadership, workers and co-workers will make sure that everyone follow this guideline, and that everyone helps out each other to make the organization culture the greatest it can be, by following this guideline correctly.
§3. Terms
The Croft Group™
Edited 1. February 2019
This document or page is also our "terms of service / terms of condition". Which means that everyone working for us, buying our products or audience that watches our content must have read this "Policies and guidelines" page or document. Everyone must have read and accepted the document or page to fully work for us, buy our products or watch our creations. Without reading and accepting this document or page you are not allowed to work for us, buy our products or watch our creations (Watching our creations depends on what the creations are, see rule §8.).
These Terms (§3.) of service / conditions are the main terms for The Croft Group™. That means it is the terms that every Croft company follows, no matter other terms they might have. This is the main one. These terms must be accepted to both apply, buy or watch our company things. Both the leadership, workers and co-workers will make sure that everyone does that. It is important that everyone knows we are a trustworthy organization, that takes care of their employees, customers and audiences.
§4. Security
The Croft Group™
Edited 4. June 2019
Security is something The Croft Group™ respects with utmost importance. This is not something which is supposed to be taken likely or not seriously. Nobody, that means, employees (leaders, workers & co-workers), customers (buyers, subscribers & sellers) and viewers (audiences, publishers & influencers) are never allowed to do anything that may cause people harm or hurt their security. This is very important.
The Croft Group™ created this security (§4.) policy (“Privacy Policy”) to explain how we treat, collect, use, maintain and disclose your personal information collected and received from your visiting our Website(s) as defined further or from your use of our Services as defined in these Terms of Use (“Terms”) provided through our Website The Croft Group™ and any other websites or applications we own, operate, control, or third parties websites, services and platforms we use such as Facebook, Google, Vimeo, Youtube, Instagram, Wix etc. (the “Website(s)”). Terms not defined herein have the meanings set forth in the Terms. Third parties websites`, services` and platforms` collection, use, and disclosure of your personal data will be subject to their own privacy policies, and not this Security (§4.) Policy.
Please read this Security (§4.) Policy as well as the rest of the Terms carefully. If you do not agree to this Security (§4.) Policy, please stop visiting our Website(s) and/or using our Services. If required by applicable law, we will seek your explicit consent to process your personal information collected on this Website or volunteered by you. Kindly note that any consent will be entirely voluntary. However, if you do not grant the requested consent to the processing of your personal data, the use of Website and Services may not be possible.
You may revoke your consent to process your personal data any time by email to our Data Protection Officer at TheCroftGroup@outlook.com
The Croft Group™ use Wix.com (Wix Ltd.) as our website provider, they are the data controller of your personal data. Please see their terms of use or contact us for additional details.
The Croft Group™ will share your information in the following ways:
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Service Providers. We provide access to or share your information with operations and maintenance contractors and other third parties who perform services on our behalf. They have access to perform these services but are prohibited from using your information for other purposes. They provide a variety of services to us, including billing, sales, marketing, test proctoring, product content and features, advertising, analytics, research, customer service, data storage, security, fraud prevention, payment processing, and legal services. Please be aware that we have necessary data processing agreements with data processors providing sufficient guarantees to implement appropriate technical and organizational privacy measures meeting GDPR requirement and with them.
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Business Partners. With your consent, The Croft Group™ may share information that can be used to directly contact you with third party business partners, such as companies that may be offering products or services or other opportunities that may be of interest to you.
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Protection of The Croft Group™, its daughter companies and Others. By using the Website(s), you acknowledge and agree that we may access, retain and disclose the information we collect and maintain about you if required to do so by law or in a good faith belief that such access, retention or disclosure is reasonably necessary to: (a) comply with legal process (e.g. a subpoena or court order) or law; (b) enforce our Terms of Use, this security (§4.) Policy, or other contracts with you, including investigation of potential violations (§5.) thereof; (c) respond to claims using communication (§7.) that any content violates the rights of third parties; (d) respond to your requests for customer service; and/or (e) protect the rights, property or personal safety of The Croft Group™, its agents and affiliates, its users and/or the public. This includes exchanging information with other companies and organizations for fraud protection, compliance with applicable law, and spam/malware prevention, and similar purposes.
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Related Entities and Affiliates. We may share information with our affiliated companies that are under the common ownership or control of The Croft Group™.
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Business Transfers. As we continue to develop our business, we may buy, merge, or partner with other companies. In such transactions, (including in contemplation of such transactions) user information may be among the transferred assets. If a portion or all of The Croft Groups assets are sold or transferred to a third-party, customer information (including your email address) would likely be one of the transferred business assets. If such transfer is subject to additional mandatory restrictions under applicable laws, The Croft Group™ will comply with such restrictions.
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Aggregate/Anonymous Information. From time to time, The Croft Group™ may share Aggregate/Anonymous Information about use of the Services, such as, but not limited to, publishing a report on usage trends or survey results, as well user rates, interests and published contents, and other demographic information provided to us by our members. The sharing of such data is unrestricted.
The Security (§4.) guideline & policy is to prevent theft of personal items, such as passwords, money, personal information and identification. Nobody is allowed to ask on email, social media, phone or messages about these kinds of personal items which may harm the employees, customers or viewers safety. Any violation of these security terms may cause a fine/penalty or in worse case police report or being fired from work. You can read more about the violation of terms at rule §5. You're personal safety is extremely important to us (For our employees, customers & viewers) and we will try to prevent everything that may harm you're security.
§5. Violation
The Croft Group™
Edited 4. February 2019
Any violation of these Policies & Guidelines is strictly forbidden. If somebody does so they will be treated accordingly to the laws of their country & as well to the company. The Croft Group™ is established in Norway, and follows Norways laws and orders. Communication will be the first step in the process of a violation. Second step will be a verdict if the violation is breaking our terms of service. If it does so the third step will be a punishment either by regulation according to the Norwegian laws and orders, it will be terminated according to the process leader of the case or you might need to change position or leave your current job at The Croft Group™.
The violation (§5.) also goes for the Norwegian act called the "Code of Ethics of the Norwegian Press". If any member of The Croft Group™ or any of it's daughter companies breaks this act it must immediately be reported to the organization leaders or council. This is against the terms of service of The Croft Group™. Both the leadership, workers and co-workers will make sure that everyone follows this terms of service, Norwegian laws and orders and the Code of ethics. We take any violation very seriously and any act by breaking The Croft Groups™ policies and guidelines is an act against The Croft Groups™ culture and origin.
§6. Laws
The Croft Group™
Edited 6. February 2019
In The Croft Group™ we will follow the laws of the country we are in, trade with or publish in. We mean that an open communication and knowing that we support the countries law and orders are the key factor to The Croft Groups™ main culture. We support and hire from any culture in the world and do not exclude any minorities or folk groups. Saying that we also try to have an open mind about people which do not have the same belief, faith, mindset or culture than us. Any belief and cultures etc, are welcome as long as they have the right skillset, experience or expertise for the right job here at us. Same goes for anyone who can buy, watch or listen to our products.
The laws (§6.) of the country Norway is one we specifically follow. Since we are a organization which is established in Norway we also follow their laws and orders as stated in rule §5. This does mean that any violation of their laws, is a violation of The Croft Groups™ policies and guidelines. Any leader, worker and co-worker will make sure to follow these rules and laws, since they are in the organizations best interest, but it's also it's policies and guidelines which everyone must follow.
§7. Communication
The Croft Group™
Edited 8. February 2019
Communication is the key to a great company. A organization which doesn't speak or communicate with each other is a bad company with a terrible culture. This is not the case in The Croft Group™. Communication is the main foundation of the organization, from the ground and up. Anyone are allowed to communicate with anyone. Communication can go by chat, phone, mail or whatever. The important thing is that everyone expresses what they need and want to express. Communication will also be the first thing we use if you violate this terms of service policy. Read more about it at rule §5.
The communication (§7.) flow will always go through to anyone you speak to. However this does not mean there is allowed to harass, harm or violate anyone of our members. No matter if you work for us, buy from us or just watch or listen to our products. Calling or talking to someone just to harass them or something similar will be punished very hard, see rule §5. We have an open communication here at The Croft Group™, and we want to keep it that way. A violation of our communication policy will be stricken hard at.
§8. Creations
The Croft Group™
Edited 8. February 2019
Creations means things we in The Croft Group™ produce, create or share. This policy will tell you more overall about the creations we produce, create or share. For more in-depth information about our creations go to the specific Croft organization you either buy, saw or rent from, and read more about their rules there. This policy tells you more about the overall rule of our creations and what it means. Creations are the products we create and share, and therefore they are of extreme importance to us. They are what we are and without them we are a company without a meaning and purpose. We create everything from videos to music and therefore there is very important that you as a viewer or listener knows our policies around them.
Our Creations (§8.) are under Norwegian copyright and trademark laws (These laws are in Norwegian. Ask us for a translated version or use some sort of translating system to help you out, we will answer all the questions you might have related to the copyright and trademark laws.) Not only do they follow the Norwegian copyright and trademark laws, but our creations are specifically marked with what they are available as. If the creation is not clearly marked, written in the description or on/in the creation please contact us and we will answer whatever that you may wonder about.
Our creations is usually marked with "Nocopyright" (Meaning the creation is shareable and useable without having to ask the author, owner or creator for permission to share or use the creation). This does not mean on the other hand that you are allowed to use it or share it without giving a link, shoutout or written description on where you got the creation. If you use or share any of our creations you must say who made it, who owns it and what name it has. Giving also a direct link to the website or area you got the creation from is not a demand, but can work instead or including the rest.
If a creation is not marked with "Nocopyright", either in the description or anywhere on/in the creation. The creation is then not allowed to be shared or used without permission. This is most often something which you either have to buy, rent or ask for. It can also mean that we do not have all the rights for the creation as well and can not give it away. But in any case you should communicate with us and ask us if you wonder about it. Usually we mark it somewhere on each creation. But mistakes may happen.
Any violation against our creation (§8.) policy will go for the same as any other policy and you can read more about it at rule §5.
§9. Content
The Croft Group™
Edited 8. February 2019
A company as a whole we produce and create a lot of different content for different medias. This means that we have different content, variations and goals throughout the organization. Each Croft company have their own policies and guidelines about their own products and creations, but this policy rule §9. tell you more about the company as a whole.
The content you find in The Croft Group™ are everything from sports to gaming, but no matter the topic, the content are not allowed to be harassing, harming, ruining or breaking to someone else. May it be a person, a animal, a company or an object. The content must be useful, but still follow this guideline. Content shall not be used against someone if that may hurt them. You can read more about our safety at rule §4. Violation about the content rules you can read more about at rule §5.
All content (§9.) that The Croft Group™ and it's daughter companies use shall also be scientifically explained or referenced to. Claiming something without empirical or scientifical evidence is not allowed unless it is clearly stated or put in the creation or content. We as a company are not allowed to state something which may not be true. If this is the case it is a violation of our policies and guidelines and must be reported to The Croft Groups™ leadership as soon as possible. Both the leaders, workers and co-workers will make sure that everyone follows scientifical and empirical evidence when stating something, unless the topic and content is clearly a subjective meaning. We also share subjective things, but this does not mean it is science or true. We The Croft Group™ will not spread "fake news". So if that is the case, please report it. It is a violation against our terms of service, see rule §5.
§10. Cookies
The Croft Group™
Edited 4. June 2019
We use cookies to help provide, protect and improve our services. This Cookies (§10.) Policy describes the cookies we use and explains why we use cookies and how we deal with the collected information. It also explains how cookies enable The Croft Groups™ website to function properly and why you may not be able to experience the full functionality of the website if you disable the use of cookies. The Croft Groups™ Cookie Policy should be read alongside, and in addition to, our other terms on this document / page.
The Croft Group™ uses cookies on our websites ("our service"). By using the Service, you consent to the use of cookies. By visiting our website without changing your settings, you agree to receive all cookies and other data collection tools; however, if you do not accept the use of these cookies, you can change your cookie settings at any time by following the instructions below. Our Cookies Policy explains what cookies are, how we use cookies, how thirdparties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.
Cookies (§10.) are small pieces of text sent by your web browser by a website you visit. It contains small amounts of information which are downloaded to your computer or mobile device when you visit a certain webpage. Cookies are then sent back to the originating webpage on each subsequent visit, or to another webpage that recognizes that cookie. Cookies are widely used in order to make The Croft Groups™ website work, or to work more efficiently, as well as to provide information to the owners of the website.
Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. Cookies may tell us, for example, whether you have visited The Croft Groups™ website before or whether you are a new visitor. They can also help to ensure that adverts you see online are more relevant to you and your interests. There are two broad categories of cookies:
- first party cookies, served directly by us to your computer or mobile device;
- third party cookies, which are served by a third party on our behalf. We may use third party cookies for functionality, performance/analytics, advertising/tracking and social media purposes. Cookies can remain on your computer or mobile device for different periods of time. Some cookies are session cookies, meaning that they are stored only temporarily during a browsing session and expire when you close your browser. Other cookies are persistent cookies, meaning that they are saved on your computer or mobile device for a fixed period and are not deleted when browser is closed. They can be used by The Croft Groups™ website to recognize your computer or mobile device when you open your browser and browse the Internet again.
We use cookies for a variety of reasons, including to: Enable, facilitate and streamline the functioning of and your access to The Croft Groups™ Website(s); Track traffic flow and patterns of travel in connection with the Website; Understand the total number of visitors to our Website on an ongoing basis and the types of internet browsers (e.g. Firefox, Chrome or Internet Explorer) and operating systems (e.g. Windows or Mac OS) used by our visitors;
Monitor the performance of our Website and continually improve it; Customize and enhance your online experience.
You have the right to accept or stop cookies from being stored on your device at any time by modifying the settings in your web browser to reflect your cookie preferences. Please be aware that you may not be able to use all the interactive features of the website and/or online courses and content once cookies are disabled. Most browsers offer instructions on how to change your cookie settings. These settings will typically be found in the ‘options’ or ‘preferences’ menu of your browser. In order to understand these settings you should use the ‘Help’ option in your browser for more details.
If you have disabled one or more Cookies, we may still use information collected from cookies prior to your disabled preference being set, however, we will stop using the disabled cookie to collect any further information.
We will occasionally update this Cookie Policy to reflect changes in our practices and services. When we post changes to this Cookie Policy, we will revise the "Updated" date at the top of this Cookie (§10.) Policy. If we make any material changes in the way we collect, use, and/or share information held in cookies, we will notify you by prominently posting notice of the changes on our Website. We recommend that you check this page from time to time to inform yourself of any changes in this Cookie (§10.) Policy or any of our other policies.
§11. Visiting
The Croft Group™
Edited 4. june 2019
By visiting our Website(s) you acknowledge and consent that we may collect, use, record, analyse disclose and retain your personal data in accordance with this Privacy Policy and as permitted or required by law. If you do not agree with these Privacy Policy, then please immediately stop visiting the Website(s).
We may record your IP address, use cookies, gathers data about visits to the Website(s), including numbers of visitors and visits, geo-location data, length of time spent on the site, pages clicked on or where visitors have come as defined below in section “Cookies and Analytics Information”.
We uses the collected data to communicate with visitors, to customize content for visitors, to show ads on other websites to visitors, and to improve its website by analyzing how visitors navigate its website.
We may also share such information with service vendors or contractors in order to provide a requested service or transaction or in order to analyze the visitor behavior on its website.
Visiting (§11.) our website or organization sites you must acknowledge these terms. We in The Croft Group™ take no responsibility for any harm that may come to you by visiting our websites or applications. Our websites and applications should be harmless and free for any of our users, but if this is not the case for some reason The Croft Group™ are not responsible for this action.
You may have certain rights with respect to your information as further described in this section. If you would like further information in relation to your legal rights under applicable law or would like to exercise any of them, please contact us using the information in the Contact Information sectionat our front page at any time. Your local laws, such as in the European Union`s GDPR, may permit you to request that we:
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provide access to and/or a copy of certain information we hold about you
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prevent the processing of your information for direct-marketing purposes (including any direct marketing processing based on profiling)
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update information which is out of date or incorrect
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delete certain information which we are holding about you
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restrict the way that we process and disclose certain of your information
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transfer your information to a third-party provider of services
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revoke your consent for the processing of your information
We will consider all requests and provide our response within the time period stated by applicable law. Please note, however, that certain information may be exempt from such requests in some circumstances, which may include if we need to keep processing your information for our legitimate interests or to comply with a legal obligation.
To the extent that you make such a request, we require certain information to help verify your request and prevent fraudulent information and removal requests. Specifically, we ask that you provide the following pieces of information:
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Username and email address associated with your User Account at our Website or third-party`s website through which you use our Services (such as Facebook);
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Information you want to view and/or request removed;
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Country of residence; and
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A statement under penalty of perjury that all information in your request is truthful and that this is your User Account or that you have the authorization to make the request on behalf of the owner of the User Account.
Depending on the circumstances and the information you request, we may require additional methods of verification in our discretion.
You may instruct us not to use your contact information to contact you by email, postal mail, or phone regarding products, services, promotions and special events that might appeal to your interests by contacting us using the information at our front page. In commercial email messages, you can also opt out by following the instructions located at the bottom of such emails. Please note that, regardless of your request, we may still use and share certain information as permitted by this visiting (§11.) Policy or as required by applicable law. For example, you may not opt out of certain operational emails, such as those reflecting our relationship or transactions with you.
§12. Disclaimer
The Croft Group™
Edited 31. May 2019
The materials on the The Croft Groups™ website are provided 'as is'. The Croft Group™ makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
Further, The Croft Group™ does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
This disclaimer (§12.) policy is to keep you informed about our warranties and that we currently do not have one unless clearly stated. A guarantee may be given by a Croft Legend or any member of our organization if promised, but this is not the overall policy. As explained in rule §9. all of our content will be explained whether it is right or wrong, and who made the content which is showing.
§13. Limitations
The Croft Group™
Edited 31. May 2019
In no event shall The Croft Group™ be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on The Croft Groups™ website, even if The Croft Group™ or an authorized of The Croft Group™ has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
The Croft Group™ has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by The Croft Group™ of the site. Use of any such linked website is at the user's own risk and we have limited resources to check each individual link.
The limitations (§13.) policy is made to make sure that everyone which uses our products and materials on our websites, applications and content are aware of their own use. We do not take full responsibility of any error which might happen to everyone since it might be out of our control. We will always try to correct and fix errors, but these are our limitations.
§14. Failures
The Croft Group™
Edited 4. June 2019
The materials appearing on The Croft Groups™ websites may include technical, typographical, or photographic errors. The Croft Group™ does not warrant that any of the materials on its web site are accurate, complete, or current. The Croft Group™ may make changes to the materials contained on its web site at any time without notice. The Croft Group™ does not, however, make any commitment to update the materials.
As stated in rule §9. are all content that needs to be scientifically or empirically explained done so, if not any material which does not follow this may be deleted, removed or edited to show the full right and true content.
The failures (§14.) policy is to make sure that we in The Croft Group™ indeed makes mistakes, but instead of denying them we are embracing them. If you find anything on our site that may be a failure or a false claim please contact us as fast as possible and we will try to find a solution. Fails may happen at any time at any of our websites, and if you report them you are helping us become a better company.
§15. License
The Croft Group™
Edited 4. June 2019
Permission is granted to temporarily download one copy of any downloadable materials on the The Croft Groups™ website(s) for personal, non-commercial transitory viewing only, unless clearly stated that you can use it as a commercial project. This is the grant of a license, not a transfer of title, and under this license you may not: modify or copy the materials, unless granted by a Croft Legend or a employee at The Croft Group™; also unless clearly stated in the license; use the materials for any commercial purpose, or for any public display (commercial or non-commercial); attempt to decompile or reverse engineer any software contained on the The Croft Groups™ web site; remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or 'mirror' the materials on any other server.
This license (§15.) shall automatically terminate if you violate any of these restrictions and may be terminated by Company at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
§16. Payment
The Croft Group™
Edited 4. June 2019
By becoming a Croft Hero or purchasing any of our Services and providing The Croft Group™ with your payment information, you hereby agree to these payment (§16.) terms. To purchase any content, services or products offered by The Croft Group™ through the Services, you must have a current valid accepted payment method as indicated during payment process. You agree to The Croft Group™, or its third-party payment provider, storing and accessing your payment information as described in our Security (§4.) Policy or relevant third-party payment provider`s privacy policy.
You also agree to pay the applicable fees for the contents, services or products you purchase through the The Croft Groups™ Services as they become due, whether on a one-time, installment, or subscription basis if applicable. Fees may vary based on your location, the type of Payment Method used, where your Payment Method was issued, applicable taxes such as VAT or other arrangements. Your transaction with us may be subject to foreign exchange fees or differences in prices, including because of exchange rates. The Croft Group™ may not support all payment methods, currencies or locations for payment and may vary such offerings from time to time.
Additionally, you understand and agree that not all promotions and pricing are available to all members, and that specific additional terms and conditions may apply to certain promotional programs, pricing, or geographic locations, or discounts, or special status of User such as Croft Heroes etc.
Payments for services, products or content provided by The Croft Group™ will be a fee either in the form of single full-price payment or in another applicable form. Relevant information about Fees is always available on the payment page and may be modified during the payment process by the reasons set above in this article (VAT, promotional status, applicable discount, payments method etc.). Payment requirements are indicated on the applicable service, product or content payment page. In some instances, you may be permitted to get the services, products or contents before the services are available on the Website(s) or may get the service, product or content without any payment.
Refund: Except as otherwise required by law or subject to contractual obligations, Members which gets a service, product or content have fourteen (14) days from the purchase date for refund but only if the Member made a single full-price purchase of the service, product or content, that also implies that no discount coupon was not used by the Member. Otherwise the member is not eligible for the refund. Member who met above conditions is eligible for refund and should decline and request a full refund by contacting us at TheCroftGroup@outlook.com
Other than stated above for each form of service, product or content, you hereby acknowledge and agree that The Croft Group™ will not offer refunds on any fees and charges related to your purchase of any service, product or content. This includes any partially used or unused parts of services, products or contents for which you have already paid. We do not guarantee refunds for lack of usage or dissatisfaction after a time period set above. If you purchase any content, product or Service through third-party marketplace (e.g., Teachable or purchases made through certain alternative payment services), the refund policy applicable to that third-party marketplace will apply, unless otherwise explicitly stated by The Croft Group™. Except as otherwise explicitly stated by The Croft Group™, the third-party marketplace will be solely responsible for making refunds under its refund policy, and The Croft Group™ will have no refund obligations. The Croft Group™ disclaims any responsibility or liability related to any third-party marketplace's refund policy or the third party's compliance or noncompliance with such policy.
Taxes: When you purchase any content or other Service or product from The Croft Group™, you agree to pay not only the applicable fee, but also all applicable sales, use, value added, transaction taxes, or other government-required fees and charges that The Croft Group™ determines it is required to collect (“Taxes”). Please note that The Croft Group™ will calculate the “estimated Taxes” at checkout of payment process and that, upon confirmation, you may be responsible for a different total. All applicable taxes are calculated based on the billing information you provide us at the time of purchase. You hereby authorize The Croft Group™ to modify and charge any Taxes owed by you upon confirming the tax rate. Please also note that where VAT collection is required, if any, VAT will be calculated and added at checkout. You hereby agree to indemnify and hold The Croft Group™ harmless against any and all claims by any tax authority for any underpayment of any Taxes, including, without limitation, VAT, and any related penalties and/or interest.
Payment Card Billing: Payment card payments are processed by our third-party payment processor(s), including as Stripe and/or PayPal. By agreeing to this Terms of Use, you agree to be bound by Stripe’s Terms of Service or PayPal’s Terms of Service as applicable. Any breach of those terms will be treated as a breach of these Terms. If you have selected an applicable several payment plan, you will be automatically charge your payment card monthly for the cost of the Service, product or content and any applicable taxes. If you have selected a one-time full payment, you will be charged to the Payment Method for the cost of the service, product or content and any applicable taxes. If any fee is not paid in a timely manner, or our processors are unable to process your transaction using the payment card information provided, we reserve the right to terminate your service, product or content or suspend or terminate your access to the service, product or content as we deem appropriate. If your payment details change, your card provider may provide us or third-party payment provider with updated card details and you agree to collection of such details as prescribed in our Security (§4.) Policy and/or relevant third-party privacy policy.
§17. Logo
The Croft Group™
Edited 5. June 2019
Using our logo without permission is allowed in non-commercial projects. The important thing we ask for in this case is that you refer to us in The Croft Group™ or refer to our underlying companies in The Croft Group™. The Croft Group™ is a trademark of the Croft Group company under The Croft Group trademark. This does not mean however you are not allowed to use it in any context available. You are not allowed to use our logo in content for commercial use without our permission. This only applies for non-commercial use. People that use our logo and trademark for commercial purposes are only allowed by our employees, opinion leaders, marketers, Croft Legends and people with special permission.
The Logo (§.17) as stated above is a trademark of The Croft Group™. Which is not allowed to be printed on clothes, documents and any form of validation which does not come directly from us. This is also to prevent people from our service for any harm. Vulpes Caelo is the name of our logo, which stands in latin and means Sky Fox, refer to this name when talking about our logo. Sending in a application to use our logos is of course allowed and if your application gets permission to use the logo you are good to go. Creating a account at any one of our websites or posting anything on our websites using our logo is totally fine. You can do whatever you want with our logo and wallpapers as long as it is on this very platform or on our underlying companies platforms.
§18. Privacy
The Croft Group™
Edited 5. June 2019
We consider the confidentiality and security of your information to be of the utmost importance. The Croft Group™ takes a variety of technical, administrative, and physical measures to protect your information from disclosure to or access by third parties. Please note that we do not guarantee the whole security of information, as no method of internet transmission or storage is completely secure. Also note that we may retain and store your information in our databases and systems even after your account is deactivated as long as we have a legitimate purpose to do so and in accordance with applicable law as stated in rule §6.
The Croft Group™ stores information about visitors to our Website and users on servers located in the many places in the world, as stated by Wix.com in this article - here. By using our services, you consent to the storage of your information inside different Wix Ltds servers. By submitting your data and/or using our services, you acknowledge the transfer, storing, and processing of your information in and to the Wix Ltd servers and agree to their privacy terms of service - here.
As described above, The Croft Group™ also may subcontract the processing of your data to, or otherwise share your data with, service providers and others in countries other than your country of residence, in accordance with applicable law. Such third parties may be engaged in, among other things, the provision of services to you, the processing of transactions and/or the provision of support services. By providing us with your information, you acknowledge any such transfer, storage or use.
If we provide any information about you to any such non-European Union entities, we will take appropriate measures to ensure such companies protect your information adequately in accordance with this Privacy (§18.) Policy. These measures include signing Standard Contractual Clauses in accordance with European Union and other data protection laws to govern the transfers of such data. For more information about these transfer mechanisms, please contact us as detailed in the “Contact Information” section at our front page.
We collect information that you provide directly to us. In general, we collect information from you through:
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Using any of our Services, including registering for a User Account through the Website(s)
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Making a purchase from us, including registering and becoming a Croft Hero
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Signing up for email updates
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Uploading or posting to public forums or sending in chats we use on our Web-site, such as Wix chat, included through the Services or our groups or pages at Social Medias
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Submitting requests or questions to us via forms or email
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Sending us any photos and/or scans of you documents, or your private photos, or other private data in order to prove your specific status if you want to avail our special propositions applicable to such status, for example The Croft Group™ discounts
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Requesting customer support and technical assistance
The types of data we may collect directly from you include:
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Name, address, telephone number, IP and email address, date of registration and last log-in to The Croft Group™ services or daughter companies services;
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Log-in credentials, if you log-in through registered User Account with our Website. But If you use third parties websites` User Account (such as Facebook) to use our Services then we do not process your log-in credentials due to it is being processed by relevant third-party processor
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Information about purchases or other transactions with us, such as your billing address. Please note, however, that we do not collect, store, or transmit financial account information. Instead, we use a third-party payment processor to process our payments
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Information about your customer service and maintenance interactions with us
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Demographic information, such as your gender, socio-economic status, photo and other information available from your social-media profiles
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Photo and/or scan of your identification including data shown on the ID and your photo
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Your social-media profile public information we may see when you use live chat in our Web-site i.g. Wix chat, or interact with us in social networks
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Demographic information, such as your gender, socio-economic status, and other personal information
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Information you provide to us in connection with any application, admissions process or your progress on our services, including, for example, educational and work experience, job placement, your goals, your progress in and other information
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User-generated content you upload or post to public forums through the Services including third parties platforms and Social Medias or send by other channels directly to us, that may either be works you created at The Croft Groups™ services or personal photos or videos you have shared with public or us
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Information needed in order to comply with any procedures, laws, and regulations which apply to us where it is necessary for our legitimate interests or the legitimate interests of others
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Information from third parties about you in connection with any referral programs we may offer
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Any other information you voluntarily choose to directly provide to us in connection with your use of the Services
If you desire to participate and become a Croft Hero, you will be asked to provide us with certain information necessary to conduct such an subscription. This information may include, among other things, your name and email address. The Croft Group™ or its third-party service providers, may also collect certain information from you in conjunction with your account as a Croft Hero including published content, tasks, practical works, profile information etc. related to the The Croft Group™. For example, The Croft Group™ may collect information from you or about your performance or accomplishments related to the your membership, such as published content, achievements, projects, information and status.
When you use our Services, we and our service providers (which are third party companies that work on our behalf) may use cookies, and similar technologies to track, collect and aggregate certain information including, among other things, which pages of our Website(s) were visited, the order in which they were visited, when they were visited, the URLs from which you linked to our Website(s), and which hyperlinks were “clicked.” Collecting such information may involve logging the IP address, operating system and browser software used by each user of the Website. Through such information, we may be able to determine from an IP address a user’s Internet Service Provider and the general geographic location (city/state) of his or her point of connectivity.
We also use or may use these technologies to help us determine and identify repeat visitors, the type of content and sites to which a user of our Website(s) links, the length of time each user spends at any particular area of our Website(s), and the specific functionalities that users choose to use.
We use third-party web analytics services (such as those of Google Analytics) on our Website(s) to collect and analyze usage information through cookies and similar tools; engage in auditing, research, or reporting; assist with fraud prevention; and provide certain features to you. We may also use third-party services, as a medium for communications, either through email, or through messages within our Service(s). The use of these any such medium may be subject to the terms and conditions and privacy policy for those service providers and you should carefully review those terms and conditions. If you would like to opt out of having this information collected by or submitted to such third parties or have questions about other third-party service provider’s collection of your information for this purpose, please contact us. For more information about our use of cookies and similar technologies, or otherwise control or disable cookies, please see our Cookies (§10.) Policy.
We may allow third party companies, including advertising companies (such as Facebook, Google), to place cookies on our website. These cookies enable such companies to track your activity across various sites where they display ads and record your activities so they can show ads that they consider relevant to you as you browse the Internet. These Cookies store information about the content you are browsing together with an identifier linked to your device or IP address.
These Cookies (§10.) also allow us and third parties to know whether you've seen an ad or a type of ad, and how long it has been since you've last seen it. This information is used for frequency capping purposes, to help tailor the ads you see, and to measure the effectiveness of ads. For more information about online advertising and how you can control or disable these cookies, please see our Cookies (§10.) Policy.
If you log-in to, or connect to, a third-party network (e.g., through a social network), or log-in to our Services, through a social network site (e.g., Facebook) or third-parties platforms (e.g. Wix.com), you may allow us to have access to and store certain information from your profile. This includes your name, gender, profile picture, depending on your settings on such services. If you do not wish to have this information shared, do not use a relevant networking connection to access the Services. For a description of how social networking or education platform sites handle your information, please refer to their privacy policies and terms of use, which may permit you to modify your privacy settings.
We use your information for various purposes depending on the types of information we have collected from and about you and the specific services you use, in order to:
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Send you information in connection with the Services
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Respond to your communications and requests either as a technical support or subject to your subscription as a Croft Hero
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Respond to your communications and requests
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Manage and process Croft Hero memberships, including but not limited to tracking attendance, progress and completion; administering account, projects, and other assessments
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Provide Services to you, such as services that you request in conjunction with the memberships
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Contact you by email, postal mail, or phone (including via SMS messages) regarding The Croft Group™ and third-party products, services, surveys, research studies, promotions, special events and other subjects that we think may be of interest to you
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Customize the content we provide through the Services
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Help us better understand your interests and needs, and improve the Services
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Engage in analysis, research, and reports regarding use of the Services
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Secure the Services
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Comply with any procedures, laws, and regulations which apply to us where it is necessary for our legitimate interests or the legitimate interests of others
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Establish, exercise, or defend our legal rights where it is necessary for our legitimate interests or the legitimate interests of others
Combined Information. For the purposes discussed in this Privacy (§18.) Policy, we may combine the information that we collect through the Services with information that we receive from other sources, both online and offline, and use such combined information in accordance with this Privacy (§18.) Policy.
Aggregate/Anonymous Data. We may aggregate and/or anonymize any information collected through the Website so that such information can no longer be linked to you or your device (“Aggregate/Anonymous Information”). We may use Aggregate/Anonymous Information for any purpose, including without limitation for research and marketing purposes, statistical analyses of Website(s) usage, and may also share such data with any third parties, including advertisers, promotional partners, and sponsors.
We keep your personal information for no longer than necessary for the purposes for which it is processed. The length of time for which we retain information depends on the purposes for which we collected and use it and/or as required to comply with applicable laws. For example, we do not retain and do delete photos and/or scans of your identification immediately after we will make sure that you are who you say you are and we are able to apply a relevant discount you asked for; all your information that is being collected through third-party web analytics services (such as Facebook or Google) is retained during the term stipulated by privacy policy of such third-party services; all the profile data you gave us access to through third-party services such as social medias or other services are available for us during the term of existence of such access and/or profile itself according to terms and conditions of relevant third-party services.
You can send us the request to delete your personal data any time to the thecroftgroup@outlook.com
§19. Age
The Croft Group™
Edited 5. June 2019
The Croft Group™ and its children companies is intended for general audiences and not for children under the age of 13. If we become aware that we have inadvertently collected “personal information” (as defined by multiple sources in the European Union & in the United States which you can read more about - here) from children under the age of 13 without legally-valid parental consent, we will take reasonable steps to delete it as soon as possible. We also comply with other age restrictions and requirements in accordance with applicable local laws.
The (§19.) age of our users must be above 13 years of old to use any of our services, contents and products. We in The Croft Group™ will try to make sure that everyone follow our age (§19.) policy and that it is respected.
§20. Third party
The Croft Group™
Edited 5. June 2019
The Croft Group™ and its children companies, including its services may contain links to third-party websites such as social media sites, and also may contain third-party integrations (such as the Facebook “like” button or Slack integration) and functionalities. If you choose to use these sites or features, you may disclose your information not just to those third-parties, but also to their users and the public more generally depending on how their services function. The Croft Group™ is not responsible for the content or practices of those websites or services.
The collection, use, and disclosure of your information will be subject to the privacy policies of the third-party websites or services, and not this Third party (§20.) Policy. We urge you to read the privacy and security policies of these third-parties.
From time to time you personally or we may share to public in social media websites some information related to you using our Services, for example samples of your works made at our websites or application or your progress at services, consequently your profile details in appropriate social media post may also be shared to the public according to terms of use and privacy policies of such Websites.
If you do not want your personal information be mentioned in our social media posts please contact us and we will immediately remove it. You also acknowledge that information you share to public through social medias may remain accessible on third party websites and/or to those you or we have shared the information with and that The Croft Group™ has no control over the access of or use of information provided to third parties via social medias outside.